For you as an entrepreneur, email is one of the most important ways in which you communicate. Customers can easily ask all their questions via e-mail and potential customers can contact you via e-mail. Do you have a website with a contact form? Then you will probably even receive an email when this form has been completed by a (potential) customer.
The way you as an entrepreneur do your business e-mail commitment can make or break the success of your company. Don't have one yet Business email address? Please feel free to contact us. In this blog article, we'll tell you how to make your business email a success.
It shows what you stand for as a company
All the ways you like entrepreneur communicates what you stand for as a company. In addition, the ways in which you communicate show who you actually are as an entrepreneur. It's your website business card of your company, but the way in which you maintain e-mail contact with your customers says something about who you are as an entrepreneur and what you stand for.
Do you often do not respond or respond very late to an e-mail or to a completed contact form? Then there is a good chance that the person from whom this e-mail comes is not completely satisfied with your way of communicating. The result of this can even be that you lose this (potential) customer. So make sure you communicate in a proactive way. This is the basis for the business e-mail contact you have.
How do you prefer to communicate?
How do you want to appear as an entrepreneur? What impression do you want to leave on your (potential) customers? How do you write and respond to WhatsApp messages and emails? Do you often speak to customers with you or do you prefer to keep it business-like and do you mainly speak in u-terms? All these things make up the way you communicate as an entrepreneur.
Do you prefer to use all kinds of emoticons when typing your e-mails or whatsapps? Great, this makes the contact very personal, but make sure you don't do this too often. Emoticons can sometimes be interpreted in the wrong way and can also be experienced as disturbing. Do you employ a number of employees? Then make sure that they communicate in the same way that you do. This ensures a transparent appearance.
In addition to the way you communicate, the way you do this is also important. For example, many spelling and typing errors can be experienced as extremely disruptive. Also, such mistakes can cast doubt on the professionalism of your company. So always read your messages before you actually send them.
Radiate professionalism
Do you want a create business email address? Then invest in a strong domain name and create a professional email address. An email address like….@gmail.com of….@hotmail.com because they don't show that much professionalism. So it is better not to choose a free e-mail address to use as a business e-mail address.
When you choose business email from flexamedia you not only benefit from all the advantages that business e-mail offers you. This business e-mail package also includes a spam filter so that you never receive too much spam. As an entrepreneur you have more to do than filter your mailbox for spam mails. In addition, business e-mail from flexamedia offers you many other benefits such as:
- unlimited emails
- more than enough storage (5 GB or 10 GB depending on the package you choose)
- access to you anywhere, anytime webmail
- automatic answer function when absent
- easy to manage
- free of charge help when installing
I am always available
An advantage of business e-mail is that you can be reached anytime and anywhere. Especially today, this is extremely valuable for many (potential) customers. From almost anywhere in the world it is possible to use the internet and thus to communicate via e-mail. So don't be shocked that as an entrepreneur you suddenly receive an e-mail in the middle of the night from a customer who is on the other side of the world at that time.
When you choose a professional image for your company and therefore invest in business email, you always give customers the opportunity to ask their questions. Are you unable to respond immediately or that same day? Then set up an automatic reply message. This way you let customers know that you are not available at that moment, but that their e-mails are being processed.
Possible on multiple devices
When you choose a business email package from flexamedia, you can read your email on multiple devices. So you can open, read and reply to your e-mail on your laptop as well as on your smartphone or tablet. Please note that you always have a choice of when setting up your e-mail program IMAP or POP. When you choose IMAP, all emails are stored on the server so that you can read them on all devices.
Always make sure that your mailbox is clear. An 'exploded' mailbox not only creates a lot of unrest, but also confusion. So schedule a fixed moment for yourself every week to update and clean up your mailbox. This way you monitor what in turn contributes to successful business.
Pay attention to safety
A business e-mail package from flexamedia already automatically filters for viruses and spam. But it is also important that you guarantee the safety of your customers. Especially when you look at the AVG law, it is important that you pay attention to the security and privacy of your customers. E-mail addresses also belong to privacy-sensitive data. So be careful with this and don't just blindly add a lot of email addresses in your CC list when you send an email.
Are you interested in a business email package or do you want to know how business e-mail can contribute to the success of your company? Then take it without obligation contact us.