Nowadays there are various reasons why an entrepreneur would opt for a fixed line. Despite this, a large part of Dutch companies still prefer a 06 number. In this blog you will find the 10 biggest advantages of a landline telephone number for companies and independent entrepreneurs.

1. Landline phone number is professional and reliable

An important advantage of a fixed phone number is that it appears to your customers as both professional and reliable. Use you as entrepreneur a fixed telephone number, then you are guaranteed to generate more confidence among your business contacts.

Also, your potential customers are often more inclined to contact you. A landline phone number simply comes across as a lot more credible than a 06 number.

2. Work and private life remain separate

As an independent entrepreneur you are in constant contact with your customers. If you use your mobile phone for this, it is probably full of business and private messages. It is therefore almost impossible to keep your work and private life separate.

Using a landline phone number makes it much easier to keep business and private life separate. You also lose the overview less quickly because you can communicate in a targeted way with all business and private contacts.

3. Available during office hours

A major advantage of a landline telephone number is that you can only be reached during office hours. Is a customer calling outside office hours? Then you can briefly speak to the customer by means of a welcome message.

So you no longer have to phone customers all the time on your day off. In the long run, this is guaranteed to have a positive impact on your private life. You will create a lot more peace when you are not working.

4. Think of the future invest in a landline phone number

Starting entrepreneurs can often be reached on their 06 number, until they are so busy that their mobile phone keeps ringing all day long. Once your customers have saved a certain phone number, they will always contact you via this number.

So suppose you are planning to grow your business considerably, then a landline telephone number is recommended. A big advantage of this is that you can set this line on multiple phones. So you can forward an incoming phone call to multiple phones.

5. Also accessible via the app

many companies and entrepreneurs are increasingly using VoIP telephony. The abbreviation 'VoIP' stands for Voice over Internet Protocol. Allows incoming telephone calls via the Internet to be answered. Want to know more about VoIP? Then read this article; How does VoIP work

A mobile app ensures that you can call your company's landline anywhere in the world. This applies to both dialing in and calling out.

6. Call recordings

An important advantage of a landline phone number is that you can record calls. However, it is important that you know which goal you want to associate with this. You cannot simply record a telephone conversation with a random customer, without stating specifically what the call recording is intended for.

One reason for this could be, for example, that you want to improve your company's customer service, or want to train new employees.

Therefore, inform all incoming callers prior to the telephone call. Remember the usual reporting: “This phone call may be recorded for training purposes”.

7. Determine opening and closing times

If you use a landline telephone number as an independent entrepreneur to communicate with your customers, you can easily determine the opening and closing times of your company.

To do this, you simply have to adjust the notification of your welcome message to the current office hours. Incoming callers who call outside these hours will therefore immediately be told when it is best to call back.

8. Coach and guide employees

As soon as you switch from 06 number to VoIP telephony you create the opportunity to coach and guide employees in the way they call customers.

As described above, with a fixed telephone number you can choose to record telephone conversations for certain purposes.

One of these purposes could be, for example, to coach and guide employees. By actively doing this, you can improve the customer service of any company in no time.

9. Effortless Call Forwarding

With a landline telephone you can transfer calls within the company. For example, you can ensure that employees can take incoming calls and transfer them with the push of a button.

It does not matter to which line the callers are forwarded. Every incoming call can be forwarded to any employee, or to the voicemail of that employee.

10. Save on the phone bill

Companies that use a landline phone number can save quite a bit on their company's phone bill. A small company for example, with five business 06 numbers you can save a considerable amount each month.

Flexamedia offers VoIP telephony for less than 20 euros per month. Of VoIP telephony you can easily set up any business telephone number in a customer-friendly way. This way, every incoming caller from your company is answered on time, without the need for a 06 number.

Would you like to know more about the service and services of Flexamedia.nl? Please feel free contact on with us.